![Wink ;)](./images/smilies/icon_e_wink.gif)
Ross has done a lot for the Hyundai community and he feels a little surprised and awed when I thank him for his time and knowledge after a phone conversation (having the decency to thank me back!!); which I think is wrong. He should be thanked on a regular basis and quite used to it, if I may say so myself.
So if he's helped you out over the phone... have the courtesy to say thanks for the time he just put into the conversation and the potential business he may have just lost spent talking to you.
![Very Happy :icon-biggrin:](./images/smilies/icon/biggrin.gif)
If he's done a good job on your car, please post in this thread so that others may see that he's a mechanic who goes that extra mile and makes sure things are done properly - just so others will know.
So, from all of us tight Hyundai owners, thank you!
![Clap :clap:](./images/smilies/eusa/clap.gif)